We offer various shipping services for our wholesale customers worldwide. Tracking numbers are provided for each order within 1 working day of shipment date. All customs documentation is taken care by us in advance of shipment.
DHL Express: 3-5 days delivery time.
Upgraded - Insurance against physical loss or damages of shipment. This would cost 2% of the declared value (plus 7% VAT) but with a minimum of 450 THB or $15 (plus 7% VAT) per shipment.
Basic Insurance - When having your order shipped via DHL Express you are immeduately insured with DHL for any loss, damage or delays which may or may not accor during shipment of your package(s) from our office in northern Thailand to your address where you are currently located. How much your package is insured depends on the weight of the package itself, the rate is as follows: $25 per kilogram or $11.34/bb.If your order is lost, damaged or delayed in any way, you are free to file a claim or inquiry with DHL by contacting them directly.Please make sure you submit 1 claim per order. If you regard the limits as insufficient, you can make a special declaration of value with DHL. DHL Global Mail/Air Parcel – 15-30 days in delivery time.
International Post: 15 - 30 days delivery time.
Tracking - https://www.globalmail.dhl.com/web/portal-asia/traceit
Please read our instructions about this tracking at http://www.ethniclanna.com/wholesale/content/14-how-to-trace-your-oder
Basic Insurance - Every shipment with DHL Global Mail/Air Parcel is already registered with insurance against physical loss or damages - covering up to a maximum of 40 USD in claims.
**If you choose DHL Global Mail/ Air Parcel, we will not be responsible for any loss above $40.THAILAND POST OFFICE Tracking - http://www.thailandpost.com
International Air Mail – 15-30 days
Basic Insurance - Every shipment is registered with Thailand Post Office for the extra cost of 65 THB or $2.5. This includes insurance against physical loss or damages of shipment - covering up to a maximum of 47 USD in claims.
Surface – 30-40 days
Sea Cargo – 60-90 days
Import VAT and Customs
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility, and Ethnic Lanna will not be held liable for any of the costs. Every country has a customs charge, but that tax depends on the total value of the shipment. We provide a bill of lading using international harmonized codes and a value for each item in the package. Many countries do not have an import tax until a certian total package vaule it reached.
USA Duty Free: Under $800 USD
Australia Duty Free Limit: Under 1000 AUD
Europe Duty Free: Under 150 Euro
Canada Duty Free: Under 20 CAD
Please check with your country's customs office to determine the possible tax. Countries listed above may change so please verify prior to completing your order. However there may be some things we can do to help reduce these charges. Please contact us for further information.